Only professional name brands, cosmetics and hair products are used in our kits. This along with application ensures long lasting hair and makeup. Some of the brands used are Charlotte Tilbury, MAC, Bobbi Brown, Yves Saint Laurent, Chanel, Hourglass, Schwarzkoft, Bumble and Bumble to name a few.

All our artists are fully qualified and before joining our team they are vetted and provided with further training to ensure they will look after brides as well as Storme does herself. We only have the most skilled and trained artists in the S Pro Team working under Storme, and the Storme Makeup and Hair brand!

To secure a booking with us please confirm by e-mail and we will send an invoice for a reservation fee depending on your booking to book and secure your date with your chosen artist. 
This secures the artists availability on the agreed date and time. The reservation fee is deducted from the final amount due one month prior to the UK wedding date. Enquiries for which a reservation fee has not been paid are not confirmed and therefore our availability cannot be guaranteed.

Payments can be made by bank transfer. Bookings are only secured once payments have cleared. Payments can be made to the banking details seen on invoice sent when requesting to book an artist.
For final wedding payments, an invoice will be sent 10 weeks prior to the wedding date. Final payment is due to be cleared 2 month prior to your wedding date. Total number of services need to be confirmed at the trial and by the time of final payment.
Cash on the day is not accepted.

– For wedding bookings:

• Should you cancel before having your trial / consultation appointment, no refund will be granted.
• Reservation payments are only refundable – if you notify us of cancellation of booking, via email, within 48 hours ( two days) after your consultation/trial appointment. If you cancel within this time frame, 50% of your reservation will be refunded and 50% retained, to cover admin fees and for holding the date thereby causing loss of income, etc. The reservation payment is non-refundable if you cancel after 48 hours( two days) after your consultation/trial.   
• Any cancellation after the final outstanding wedding balance is paid ( a month prior to the wedding date) is non-refundable.
  
• Any deductions in the number of services once the final payment has been made is non-refundable.
  
• By paying the reservation payment you agree to all our Terms and Conditions and the payment schedule stipulated in your Reservation Invoice.
• Should for reasons unforeseen / not in your control /or any reason whatsoever result in you canceling your booking. Cancellation within 3 months before your wedding date and before your final payment is due (one month prior to your wedding date)– 50% of your final balance payment is still due upon cancellation, and will be calculated upon the number of services, previously agreed upon up until the date of cancellation. You can not deduct number of services once you have informed us of cancellation.
• Postponing – Should for reasons unforeseen / not in your control / or any reason whatsoever result in you postponing or changing the date of your booking / agreed upon date of service. We allow for one date change (subject to availability of artist) Postponement date is also subject to a new reservation fee should it fall on a peak date ( Friday, Satursday or Sunday) and you wish to remain with Storme, or have the original years pricing. *Dates are transferred at no additional charge for S Pro Team artists.
• Special occasion and photoshoot reservation fees are non-refundable.

Cancellations can only be accepted via e-mail; verbal cancellations cannot be accepted.

Bridal Consultations / Trials can be booked as far in advance as requested. Most brides have them around 3 to 6 months before the wedding day. All looks are photographed, and we document the products used, and note any tweaks you may like to ensure the chosen look is replicated perfectly on the big day.

Makeup and hair consultations are not just for the purpose of working out the perfect look. It is a good chance for you and your artist to get to know one another, play with potential looks and see how everything wears throughout the day. It is also to ensure there are no skin reactions or sensitivities to the products used. It is, however, the client’s responsibility to inform us should they have any allergies and if any reaction occurs after the trial so that we avoid the use of those products.

Makeup trials usually take up to 2 hours and hair can also take up to 2 hours. For hair and makeup allow approximately 4 hours for safety. We will always endeavour to continue the consultation until you are satisfied with your look however, we do have a maximum 2.5-hour limit for makeup or hair consultations and 4.5-hour limit for makeup and hair consultations.
If you’re not yet fully satisfied with your look after this time, you’ll have to book a repeat consultation which is at the same cost as the initial session.
Weekend availability for trial consultations during peak season (March to October as well as December) is very limited and therefore cannot be guaranteed.

Please note for bookings with Storme, weekday trials are only available, as weekend dates are reserved for wedding bookings.

It is suggested that trial consultations take place in the morning as to wear the hair and makeup for the day or as long as possible to see how the hair and makeup wears and if any tweaks need to be noted.

Of course, we are here to help! We like to get to know you first and look at photos of your dress and your ideas, and then we’ll make suggestions of what we think will look the most beautiful, suiting your hair and your face shape. We’ll explore options with you, showing you what will most suit your chosen dress style, and you’ll soon know what you feel most comfortable with.
At your appointment we ask you to have a collection of photos and ideas to show your chosen artist.. We want you to be 100% happy and if there’s something you’re not sure about we can change it until you are. By the end of your appointment you should see yourself exactly as you will on your wedding day.

Yes, we specialise in natural makeup as it’s important to feel comfortable and look like YOU. We will start with minimal make up and build it up to a point where you feel it’s just right for you. We advise brides to wear slightly more than usual so it shows in photos and lasts all day. However, it is important that your natural beauty is enhanced and that you still look and feel like you. Feeling comfortable and confident on your wedding day is key.